Shipping Information
Learn about our shipping process, timelines, and policies
Processing Time
Orders are processed within 5-7 business days. This includes AI image generation, printing, and careful quality checks before shipping.
Shipping Method
We ship via USPS Priority Mail with delivery tracking. Packages arrive in 2-3 business days to most US locations.
Shipping Areas
We ship to all 50 US states and US territories. International shipping is available upon request.
Packaging
Your puzzle arrives in premium protective packaging with foam padding to ensure it arrives in perfect condition.
Free Shipping Threshold
Orders over $45 qualify for free shipping. Orders under this amount include a standard shipping fee.
Tracking
You'll receive a tracking number via email once your order ships
Delivery Guarantee
If your package doesn't arrive on time, contact us for support
Damage Claims
Report damage within 7 days for a replacement or refund
Delivery Timeline
Order Confirmation
You receive order confirmation immediately
Processing (5-7 days)
AI generation, printing, quality check, and packing
Shipped
We send tracking number and ship your puzzle
Delivered (2-3 days)
Your puzzle arrives at your doorstep